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Donating to our Charity Shops

Thank you for choosing to donate your items to one of our shops. We welcome your donations and appreciate your support.

The importance of good donations

This Sustainable September, we're highlighting the importance of high quality donations.

Every week, we process around 1,600 bags of unsellable items. These include items that are dirty, damaged or worn-out. By donating clean, quality clothing, you can help us reduce waste and keep our shops stocked with stylish, sustainable fashion.

This September and beyond, don't let great style go to waste. Donate clean, quality items to support your local hospice and the planet.

What items can I donate?

We would love to receive the following items from you in good, saleable condition:

Clothes: You can donate clothing, shoes and accessories. These can be women's, men's or children's clothes. Find out more about how to donate clothes to us, as well as information about our vintage, boutique and eBay stores.

Children toys: We accept new and used toys including computer/video games, train and car sets, complete jigsaw puzzles, plastic, wood or metal toys, complete board games, creative and craft sets, outdoor toys, action figures to name just a few.

Homewares: We are always looking for good quality home furnishings, kitchenware and decorative accessories such as glasses, tableware, throws and cushions, photo frames, pictures, mirrors, lamps and ornaments.

Vinyl and books: Your local shop would love your preloved fiction and non-fiction books, as well as classic vinyl and CDs.

Furniture: We offer a free furniture collection service within the Bristol area. We can take up to six items in saleable condition, which are then sold at our furniture shops in Clifton, Portishead, Brislington and Horfield.

Higher value items: You may have higher value, rare or collectable items such as watches, jewellery, photography equipment or art that you would like to donate to the Hospice. Please donate these to your local shop who will pass these on to our research team. They will find the best place to sell your item through our eBay site or at auction to maximise income for the Hospice.

Are there any items I can't donate?

We can only accept donations that are good enough quality to be sold on in our shops. The generosity of our supporters is always greatly appreciated, however, when we receive items that are dirty, broken or poor quality, the Hospice has to pay for them to be taken away which is money we would rather spend on patient care.

There are also certain items that cannot be sold due to legal and safety reasons and if they are grossly offensive and/or have discriminatory material. Please take a look at the list below to find out which items we are not able to take.

Furniture and Housewares

  • Upholstered furniture without fire label
  • White flat packed, chipboard white veneered furniture
  • Damaged items or with missing parts which would make the item unsafe to use

Electrical Items

  • Electric blankets
  • Electric showers
  • Sunbeds and tanning equipment
  • Waste disposal units
  • Power tools without instructions
  • Tumble dryers
  • Ovens/cookers
  • Cathode tube television

Heating and Cooking

  • Gas appliances (mains or bottled)
  • Gas cookers
  • Ovens with glass front/doors
  • Oil filled radiators (not supplied with a thermostat)
  • Oil heaters (mobile)
  • Storage heaters hardwired

Children's Equipment

  • Children's car seats
  • Prams, pushchairs and buggies
  • Highchairs
  • Cots, carry cots, playpens
  • Toys without the CE mark

Sports and Safety Equipment

  • Bicycles
  • Rollerblades, skateboards and scooters
  • Buoyancy aids, lifejackets, inflatable dinghies
  • Safety helmets, riding hats, crash helmets
  • Cycle helmets
  • Safety harnesses of any sort
  • Fire fighting equipment

Software and Hardware

  • Home recorded DVDs, video and audio tapes
  • Home recorded computer games and software on recordable CDs and DVDs
  • VCR videos
  • DVD and Videos without the necessary age rating

Weapons

  • Knives
  • Swords, sword stocks, crossbows
  • Guns and ammunition (including replica guns)
  • Sharp items, including gardening tools

Miscellaneous

  • Personal appliances such as shavers, foot spas, etc (unless unused and in with original sealed box)
  • Duvets and pillows that have been used
  • Medications including vitamins
  • Perishable goods, food and drinks
  • Prescriptions spectacles
  • Cleaning agents, solvents and adhesives
  • Ivory
  • Petrol or diesel fueled garden tools such as lawn mowers
  • Candles without instructions
  • Used animal beds and cages
  • Open toiletries/cosmetics
  • Fur

Where are your shops located?

Wherever you are in Bristol, a St Peter's Hospice shop isn't far away. From Thornbury to Portishead, there will be one close to you. Take a look at our shop finder to find your nearest one.

When can I bring my donations to one of your shops?

All our shops accept donations every day that they are open, with the following exceptions:

  • Knowle Clearance at 329 Wells Road is unable to accept any donations at this time.
  • Henleaze at 107 Henleaze Road, Redfield at 221 Church Road, Southmead at 7 Arnside Road, Southville at 256 North Street, Westbury on Trym at 12 Canford Lane and Yate at 21-23 South Parade are unable to accept donations on Sundays.

However, please call ahead if you have a number of bags to donate.

Please don't leave anything outside the shops, as this is classed as fly-tipping and you may be fined. Please also note, our donation station at Avonmouth and our mobile donation stations are now closed.

Whiteladies Road shop

What happens to my items after I've donated them?

Our fantastic staff and volunteers process your items to get them on sale as quickly as possible. We barcode any where the donor has signed up to our Gift Aid Scheme, so we can earn an extra 25% on those items (see below).

The price ticket also records how long they have been on sale in a particular shop and whether it's time to rotate them to another shop where they get another chance to sell, for example in one of our clearance shops. Items for our eBay store head to our warehouse in Avonmouth where our ecommerce team is based.

I've been asked to Gift Aid my donation – what does that mean?

One of our staff members or volunteers will ask you if you're in our Gift Aid scheme when you drop off your items. They'll ask you to fill in a short form to confirm that you agree to this (just the usual personal details) and give you a card to keep in your wallet.

The shop team will attach a label to each bag that you donate with your Gift Aid number that can be scanned on your membership card. If you don't remember your number then no problem – just give them your name and postcode.

Your donations will be marked with a special barcode to match your details to each item and when sold they are linked to your agreement. The person buying it doesn't pay anything different, but St Peter's Hospice will get an extra 25% on top of the purchase price from the government.

How does my donation help patients at the Hospice?

The income made from our shops helps fund our services in the Bristol area. These services are provided free of charge to patients and their families.