Clinical Advice Line

BSL interpreting service

British Sign Language video interpreting service

We are delighted to enable British Sign Language users to contact our Clinical Advice Line using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.

This free service is available on-demand 7 days a week, 8:00am - 7.45pm. If your call cannot be answered immediately the interpreter will ask if you consent to leave your name and your email address on the secure advice line answer phone. When a member of staff is then able to return your call they will do so using your email address. If you have not heard back from a member of staff within a reasonable time frame please do call again.

User guides

User guides are available to support users of the InterpretersLive! service. Please select an option for more information.

How to access the service

Available on your phone, tablet or desktop, InterpretersLive! enables you to contact us free of charge via a BSL interpreter:

Connect to IntepretersLive! on your computer

Download the App:

Download the InterpretersLive! App on the App Store

Download the InterpretersLive! App for Android